Terms and Conditions

By using the Raizon website or placing an order, you agree to these terms.

1. Account and information

You are responsible for providing accurate contact, delivery and payment information and for protecting your account credentials.

2. Products and prices

Product availability, prices and promotions may change. We work to keep product information accurate and will contact you if a material error affects your order.

3. Orders and payment

An order is confirmed after payment approval and stock verification. Raizon may cancel and refund an order when stock, pricing or payment verification prevents fulfilment.

4. Delivery

Delivery estimates are provided in good faith and may be affected by the carrier, location or exceptional circumstances.

5. Returns and refunds

Eligible returns and refunds are handled under the published Shipping and Return Policy.

6. Warranty

Warranty coverage is stated on the product page and may be supplied by the authorised agent or manufacturer.

7. Acceptable use

You may not misuse the website, attempt unauthorised access or use its content in a way that violates applicable law.

8. Contact

For assistance, email raizon.sa@gmail.com or contact us on WhatsApp at +966 53 405 5802.